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Frequently Asked Questions

How often is Vital Term updated?
How are the rates maintained in VitalTerm?
Can VitalTerm be added to my website?
How many companies/products does VitalTerm illustrate?
Can you add any company to VitalTerm?
How is a company added to VitalTerm?
Email us with more questions.

How often is Vital Term updated?
VitalTerm is updated on a weekly basis.

How are the rates maintained in VitalTerm?
When VitalTerm is updated and a new version is released, the carriers being added to or supported within VitalTerm are supplied with a "Carrier TEST Version" of VitalTerm. At this time a reminder is also sent out that if there are product changes or new products being added to their term portfolio to submit them to be included in the next release of VitalTerm.

When VitalTerm is supplied with new rates for an existing product, the rates are entered, tested and released. When a new product is added to VitalTerm, the rates are entered, tested, submitted to the carrier to review and released upon approval. The carrier must give approval before a new product can be released.

Although carriers review their products on a regular basis, twice yearly, VitalTerm requires that all carriers supported within VitalTerm review and sign off on their term products. If their products cannot be verified or consent is not given, VitalTerm will no longer illustrate their term rates

Can VitalTerm be added to my website?
VitalTerm Web is available for direct-to-consumer use or for brokerages providing agent support. Find out more.

How many companies/products does VitalTerm illustrate?
VitalTerm currently supports about 75 carriers and 500 products. View a list of carriers available in VitalTerm.

Can you add any company to VitalTerm?
VitalTerm adds companies based on our users requests only. If you would like a carrier to be added to VitalTerm please supply a VitalTerm client services member with the Carrier name, home office contact name (product support or marketing works best), contact's telephone number, your name and your telephone number. We will contact the Carrier indicating that their term products have been requested to be added in VitalTerm. VitalTerm Carrier Policy

How is a company added to VitalTerm?
When a company is requested, a VitalTerm client services member will contact the home office contact and send them a copy of VitalTerm and a Carrier Kit, which includes requirements for their products to be added to VitalTerm. If the company is willing to participate in VitalTerm and provides us with their rates and necessary information, we will add their term products into our system. Before the products are released, VitalTerm conducts a series of tests verifying the rates and product information. After they have been tested and reviewed by VitalTerm they are sent to the Carrier to review, submit to their compliance department and when written approval is given, their products will be released in the following update of VitalTerm. For additional information please review the VitalTerm Carrier Policy.

More Questions
Please email us if you have any additional questions.

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